The Synergy Financial Group Way

Imagine: No phone trees or confusing corporate red tape. Customers enjoy a one-on-one relationship with a trusted advisor who walks them through the home loan process and keeps them informed and up to date every step of the way. It’s something you won’t likely find at other home mortgage lenders, but at Synergy Financial Group, that’s just how we operate. When you’re a customer of ours, we walk you through the entire home loan process from beginning to end. Here’s what that looks like:

Step 1: Mortgage Pre-Approval

This is the start of a long, long friendship. Pre-approval gives eligible customers the likely assurance of a loan even before choosing the home. This is done by verifying the ability to repay a mortgage and provide the cash needed to close – by reviewing supporting documents for income, assets and credit history. Synergy Financial makes a pre-approval decision based on the application, credit report and financial verification documents provided by the customer. Once pre-approved, homebuyers have the peace of mind to house-hunt within a comfortable price range. Sellers can deal with pre-approved borrowers with confidence in their ability to pay – the next best thing to an all cash buyer.

Refinancing? Start here!

Step 2: Considering Your Home Loan Options

Many good things start with pen and paper (or a computer). A mortgage loan application is one. At this step, Synergy Financial first verifies the ability to repay the home loan – with consideration to income, assets and credit history. This goes beyond just the actual application, to collecting the supporting documents needed to verify the borrower is eligible and qualified for the mortgage based on lending guidelines. When successful, the loan officer locks in an interest rate for the customer – capping the rate at that percentage. Then pen meets paper.

Step 3: Processing the Home Loan

Loan applications move through the system like dominos, tipping several next steps into motion. Employment is verified. A residential appraisal is ordered for the property value. Title work is ordered from the title company. Additional documentation and insurance information is collected. Feet shuffle. Phones ring. Mice click. These are the sounds of a quick, organized home mortgage lender acting as a partner that you can trust.

Step 4: Underwriting the Mortgage

Yes? No? Using the gathered data, documents and appraisal, underwriters determine whether or not a home loan presents an acceptable level of risk – the final approval/rejection for the mortgage – and meets all required guidelines for the loan program. A third option is approving with conditions, which will need to be “cleared” by collecting more information or documentation from the borrower. After the approval is given (without any remaining conditions) the file then goes to the Closing Department.

Step 5: Closing Documentation

You’re almost there! At this step your mortgage loan file goes through a pre-closing review for quality assurance and the closing instructions are prepared. The Homeowners Insurance and Tax Certificate are reviewed. Closing date and time are confirmed. The closing documents are prepared and delivered to the title company.

Step 6: Home Loan Closing

The borrower receives an approved HUD-1 Settlement Statement 24 to 48 hours before close. The customer, a title company representative and Synergy Financial Group loan officer meet to sign and make copies of the mortgage loan documentation. A cashier’s check or wired funds are sent to the title company to fund the loan. Then … Congratulations!